Portfolio

  • Comparing and evaluating the usability of two mobile app payment flows

    Industry: Retail banking
    Methodology: Remote moderated A/B testing
    Device: Mobile

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  • Assessing users' first impressions of a new streaming service across four countries

    Industry: Media & Entertainment
    Methodology: Unmoderated usability testing
    Devices: CTV, laptop, mobile

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  • Optimising an online application journey for better usability and conversion

    Industry: Health & safety
    Methodologies: stakeholder workshop, in-depth interviews, remote moderated usability testing, personas, journey mapping
    Devices: laptop, mobile

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